KANSAS CITY, Missouri — For the sixth consecutive year, PSMJ Resources (PSMJ) has selected Burns & McDonnell as a winner of the Premier Award for Client Satisfaction. The Premier Award honors architecture, engineering and construction (A/E/C) firms that provide their clients with exceptional client service.
In its sixth year, the Premier Award participants included firms from the United States and Canada, many with international offices, making this a truly global competition. The firms included architects, engineers, geoscientists, environmental consultants, and others creating a diverse cross-section of professional services.
"Burns & McDonnell has had the same mission for more than a century — to make our clients successful," says Greg Graves, chairman and CEO of Burns & McDonnell. "To receive an award for exemplary client service, based purely on feedback from our clients, is important validation that we are continuing to meet our mission."
Winners were selected based on both the quality of feedback received and the quantity of replies. The 19 winners of the Premier Award received the highest scores on an independent survey designed to gauge performance on a number of key criteria of exceptional client service.
In addition to the PSMJ Premier Award, Burns & McDonnell has received recognition for exemplary client service in the power industry. Burns & McDonnell was named earlier this year by Power Engineering magazine as the top performer in three of eight categories measuring project performance among the 32 largest engineer-procure-construction (EPC) firms. The recognition came as part of an independent, third-party survey of 60 top executives at North America’s largest utilities and energy companies.
About Burns & McDonnell
Burns & McDonnell is a company made up of more than 5,300 engineers, architects, construction professionals, scientists, consultants and entrepreneurs with offices across the country and throughout the world. We strive to create amazing success for our clients and amazing careers for our employee-owners. Burns & McDonnell is 100 percent employee-owned and is proud to be No. 15 on Fortune’s 2015 List of 100 Best Companies to Work For.
For more than 40 years, PSMJ Resources, Inc. has been recognized as the world’s leading authority, publisher, and consultant on the effective management of architecture, engineering, and construction firms. With offices in the United States as well as the United Kingdom and Australia, PSMJ offers over 150 titles in book, audio, and video format. In addition, the company publishes several monthly periodicals and delivers dozens of seminars, roundtables, conferences, webinars, and in-house training sessions every year for A/E professionals around the world. PSMJ’s sought-after consulting expertise covers a range of critical business areas such as strategic planning, project management, valuation, succession planning, and mergers & acquisitions. PSMJ is also active within the community, utilizing our resources and the contacts at our fingertips within the A/E/C Industry to help those in need.