- CMMS Selection & Implementation
The Water Pollution Control (WPC) Department of Independence, Missouri, hired us to procure and implement a computerized maintenance management system (CMMS). WPC’s goal was to better manage maintenance activities and incorporate information management into the department's business life cycle. By integrating data management into daily maintenance business processes, WPC is able to develop and maintain a mature information data set. While daily maintenance activities use and update the infrastructure data, department managers use the data to make informed decisions about infrastructure management and planning.
We conducted staff interviews to model daily maintenance business processes and to discover maintenance system requirements. After evaluating system requirements and business processes, we worked with WPC to write an RFP for a CMMS. Several proposals were evaluated against the department’s requirements. WPC selected Azteca Systems’ Cityworks maintenance management software.
We worked with WPC to install Cityworks, then used the findings from the requirements analysis and business process modeling to setup and configure the software. Cityworks was configured to improve maintenance business processes where possible and to satisfy decision-making and reporting requirements. We worked closely with WPC supervisors, administrators and maintenance staff to implement Cityworks and to train staff.
WPC staff quickly began reaping the benefits of using reliable, accurate data through the GIS. Data that wasn’t available previously now facilitates effective decision-making and improves the efficiency of maintenance activities.
- Requirements analysis
- Business process modeling
- Computerized maintenance management system (CMMS) procurement
- CMMS setup and configuration
- Geodatabase data model development
- CMMS implementation
- Change management
- CMMS training