Emergency Preparedness & Response Tool

Client: Confidential


This confidential client needed a software tool to automate and enhance coordination, planning and collaboration of work during emergency events.

Typically, data captured during emergency events is manually communicated to the Incident Command Post (ICP). The ICP staff manually consolidates event data and references preplanning information to coordinate the response efforts. A paper-based situational bulletin board is established at the ICP to report on progress and status. Regulators and other stakeholders call the ICP to request information.

Our team designed and implemented a new Emergency Preparedness and Response Tool (EPRT). This hosted solution provides real-time data in a Web-based application with three components: Bulletin Board, our OneTouchPM® geospatial dashboard and a mobile application.

The Bulletin Board comprises a page of widgets that communicate key incident data electronically. Components include local weather, a streaming ticker, meeting schedule, organizational chart, key locations, site statistics, safety alerts, ICS forms, submitted mobile forms and a customizable reporting section. The Bulletin Board also provides a link to a fully functional document management system (DMS). The DMS can geo-locate documents and photos within OneTouchPM.

OneTouchPM is a geospatial dashboard that provides locational awareness to both preparedness data and incident data. In the event of an incident, users have access to their GIS system data along with geo-located and searchable emergency plan documents for the entire system. The incident section provides a platform for viewing event logistics, environmental data, field resources, real estate, field photos and other data. OneTouchPM displays data from the Bulletin Board and the mobile application in real time. The tool also includes a time dimension that allows users to view photos and environmental readings over time.

The mobile application captures environmental impact data and field resources. The mobile forms are Web-based and do not require the download of an application. Administrators download the forms and cache imagery from a hosted site. The mobile devices are distributed to the on-site team to collect data offline. Once the data is submitted and the device is connected to the Internet, the data is uploaded to both the Bulletin Board and OneTouchPM in real time.

Users with access to all tools can coordinate and plan response efforts. The system was successfully deployed and is in use.


  • Project management
  • Requirements gathering
  • Web application development
  • Mobile development
  • Systems integration
  • Security management
  • Training
  • Hosted services


The OneTouchPM component of the EPRT is implemented across numerous industries. A few examples: