Enterprise Asset Management

Client: City of Sioux Falls
Completion Date: 2016
Location: Sioux Falls, South Dakota


We were retained by the City of Sioux Falls to develop an asset management plan that would update the city’s management practices and streamline its funding allocation. 

This included the selection of a new management software and the implementation of that software to reduce overhead costs for the city. Four major tasks were completed: the documentation and assessment of current systems and processes; a needs assessment and gap assessment to build an understanding of overall needs; the building of a strategic plan; and final selection of appropriate software to address identified needs. 

While many of Sioux Falls’ departments were already using some type of asset management software, they were not integrated systems, keeping the city as a whole from reaching its full operational
potential. City officials recognized that a coordinated enterprise asset management (EAM) platform could unite each department and elevate operations to a higher level of efficiency.

The city partnered with our team to evaluate the use of EAM as a business strategy. As professionals who engineer, design and construct infrastructure assets, our team had the intimate knowledge of asset needs and life cycles that Sioux Falls needed to accomplish its high-efficiency goals.

Because of our focus on client service, we are not tied to any specific software vendor or EAM product. This allowed us to provide the most effective software for each application within Sioux Falls’ needs from a wide range of products. This also meant that we could find ways to integrate each piece into a working whole.

EAM software can revolutionize a city’s operational approach, but it’s only as strong as the strategic plan on which it’s based. To guide the City of Sioux Falls toward continued operational success, we helped it through a meticulous process that built upon what it does well, identified where it needed improvement and developed a strategic road map for how the city should operate into the future.


  • Current systems/processes assessment: Documenting baseline processes and systems for managing infrastructure assets.
  • Needs and gap assessments: Conducting workshops and interviews with city stakeholders to identify opportunities for improving systems and processes to align with industry best practices.
  • Strategic plan: Developing an EAM vision and strategic road map to help each city department achieve asset management goals and objectives.
  • Software selection and procurement: Procuring the most appropriate EAM software based on the city’s specific needs and strategy.
  • Implementation: Working with city officials to implement EAM software, culminating in a stable and robust platform that increases the ease and speed of every task to make the most of the city’s budget.